Covid 19

Changes to our Clinics During Covid 19 Pandemic

During the Covid 19 pandemic, our surgeries are open and we are seeing patients, however we have made some changes to reduce the number of patients in our waiting rooms to keep patients who do attend very safe. We are asking patients not to attend the clinics without an appointment.

Our doctors and nurses are seeing patients by appointment only. When you make an appointment to be seen, the reception staff will ask you a series of questions before giving you an appointment. These questions are to ensure that we keep the waiting room safe for all patients. 

When you phone the clinic for an appointment with a doctor or nurse, you may be told that the doctor or nurse will phone you back first to do a telephone triage. This means that the doctor or nurse will phone you to discuss your medical condition first before deciding do you need to be offered an appointment to come in and be seen. Some conditions can be treated during the phone consultation, without the need to be seen. Most patients will be offered an appointment to be seen by a doctor or nurse. 

Please do not put off calling the clinic if you have any worries or concerns about your health or if you develop any new symptoms.

Patients who have a new cough, high temperature, new breathlessness or flu like illness are being asked not to attend the clinics in person. Please phone the clinic and ask to speak to a doctor. All phone consultations relating to Covid or any Covid like symptoms are free of charge to all patients. The receptionist will ask for your PPS number. 

 



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